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Customer Service Manager

We are looking for Customer service manager

  • Úvazek: plný
  • Plat: dohodou
  • Region: Moravskoslezský kraj
  • Požadovaný jazyk: angličtina (B2)
  • Vhodné pro absolventy: ne
  • Referenční číslo: A8480
Veronika Šejvlová

Veronika Šejvlová

727 963 695 veronika.sejvlova@goodcall.eu

O čem to celé je?

  • Account Management : your customers are located in CEE. You are responsible for the entire order flow from quotation to invoice and payment ; in cooperation with Customer Service Officer. You are alert for commercial leads.
  • Coordinating the execution of the maintenance & service contracts : you organize the inspection, preventive maintenance and repair work. You can rely on customer service engineers and mechanics from our company or you work together with subcontractors. You deal with complaints or technical problems and make sure these are handled correctly. You can rely on an internal team of technical specialists.
  • Spare parts handling : you are involved in the ordering and delivery of spare parts.
  • As a Customer Service Manager, you focus on bigger accounts, using your own relevant technical know-how as well as your commercial talent.
  • You will visit customers abroad for a short period.

Kdo jste?

  • You have obtained a degree in engineering or equivalent by experience. You have a good technical insight.
  • You are customer oriented: you have the sense of responsibility to manage your projects until completion and you provide the customer an effective solution or an appropriate answer.
  • You have a strong organizational and pro-active personality, this virtue you combine with common sense and creativity.
  • Your commercial feeling will lead to good customer relations and high customer satisfaction. You can detect commercial opportunities.
  • You are able to travel for short periods. You are able to express yourself fluently in English. Any other CEE language is an advantage.

Proč je tato pozice lákavá?

  • Stability of company
  • Lifetime job
  • Friendly community
  • Interesting field
  • Annual bonuses

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  • Úvazek: plný
  • Plat: dohodou
  • Region: Moravskoslezský kraj
  • Požadovaný jazyk: angličtina (B2)
  • Vhodné pro absolventy: ne
  • Referenční číslo: A8480

Kontakt

Veronika Šejvlová

Veronika Šejvlová

727 963 695 veronika.sejvlova@goodcall.eu
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