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IT Administrator

IT Administrator

  • Úvazek: plný
  • Plat: dohodou
  • Region: Příbor
  • Požadovaný jazyk: angličtina (B2)
  • Vhodné pro absolventy: ne
  • Referenční číslo: A6325
Lukáš Maralík

Lukáš Maralík

lukas.maralik@goodcall.eu

O čem to celé je?

Primary duties:
  • Support of Office - L1/L2 Service Desk support. Respond to requests for technical assistance - in person, via phone, remotely. Log all interactions to Service desk. Follow up with customers to ensure issue has been resolved. Multi-tasking skills.
  • Installation of new and maintenance of hardware and software (MS - Office 2010-2016 - W7-10, ERP client, virus client, security, attendance system, etc.).
  • Troubleshooting of PC, fix PC with virus, basic technical problems with Local Area Network (LAN).
  • Maintenance of web portals on PC. Printer maintenance. Management of IP Phones.
  • Creating technical documentation, training manuals, Known Error Database (KEDB), reporting.
  • Pass on any feedback or suggestions by customers to the appropriate internal team.

Secondary duties:
  • Identify and suggest possible improvements on procedures.
  • Pass on any feedback or suggestions by customers to the appropriate internal team.
  • Good understanding mobile devices and other tech products.
  • Train computer users.
  • Other duties as assigned.

Kdo jste?

Knowledge/Experience:
  • Must have demonstrated experience administration of IT systems.
  • Proven experience as service desk technician or other customer support role.
  • Must have demonstrated expertise with various Windows operating systems, network connectivity.
  • Strong time management skills and ability to handle multiple priorities at once.
  • Ability to communicate effectively and establish effective working relationships.
  • Ability to effectively troubleshoot and strong problem solving skills.
  • Self-motivated and able to work with minimal supervision.
  • Strong service orientation and customer service skills.
  • Excellent communication skills.
  • Customer-oriented and cool-tempered.
  • Proficiency in English.
  • Bachelor’s degree required.

Proč je tato pozice lákavá?

  • Leading company in laundry machines.
  • One of the biggest employers in location.
  • Company is growing fast
  • Daily use od English

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  • Úvazek: plný
  • Plat: dohodou
  • Region: Příbor
  • Požadovaný jazyk: angličtina (B2)
  • Vhodné pro absolventy: ne
  • Referenční číslo: A6325

Kontakt

Lukáš Maralík

Lukáš Maralík

lukas.maralik@goodcall.eu
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