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New Global Delivery Center in Prague is hiring!

Would you like to grow professionaly within telco technologies and work in friendly environment? Work for an amazing company which is ranked as TOP employer!

  • Work type: full-time
  • Salary: by agreement
  • Region: Prague
  • Required language: Czech (C2) or French (C2)
  • Suitable for graduates: no
  • Reference num.: A6666
Václav Němec

Václav Němec

vaclav.nemec@goodcall.eu

What is it all about?

  • We love to provide high level service to our customers over the Europe!
  • Are you looking for international colaborative environment where you could develop your technical skills and learn the newest trends in telecommunication technologies?
  • We are looking for juniors and seniors to join us and build the new center together
  • You will provide remote L1/L2/L3 tech support - based on you experience
  • You will manage incidents of medium complexity (working with RCA, ticketing system, ITSM, three-strike rule)
  • Configured, installed, tested and operational infrastructure will be your daily task
  • A proactive approach is needed every day to prevent incidents
  • One of our aims is to avoid breaches, so you will also monitor SLA and OLA during your shifts
  • You will put together detailed instructions for L1 Engineers

Who are you?

  • You have previous experience with one of the following technologies: Cisco, CheckPoint, RSA Security, Genesys, Alcatel, NetApp, MC, BlueCoat, HP, Riverbed, BlueCoat, Juniper, F5, Aruba, Nortel, Extrem, Tandberg, Polycom, Aurenz, Avaya, Nortel, Juniper, Bluecoat, Palo Alto
  • Or you would like to gain the knowledge!
  • You are fluent in English
  • If you have C1 knowledge of French, Dutch, Spanish, Italian, German you could use it on daily basis!

Why is this position attractive?

  • Multicultural environment
  • Multiple technologies
  • Internal university
  • Contribution to pension insurance
  • 5 weeks of holidays
  • Meal vouchers
  • Public transport contribution
  • Others..

Not your dream job?

Check out some more ideas on our Careers Page or download our app to see every job available HERE.

  • Work type: full-time
  • Salary: by agreement
  • Region: Prague
  • Required language: Czech (C2) or French (C2)
  • Suitable for graduates: no
  • Reference num.: A6666

Contact

Václav Němec

Václav Němec

vaclav.nemec@goodcall.eu
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