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Technical Support Engineer with Dutch

Be part of something different!

  • Work type: full-time
  • Salary: by agreement
  • Region: Brno
  • Required language: English (B2) and Danish (C1)
  • Suitable for graduates: no
  • Reference num.: A4381
Andrea Romanská

Andrea Romanská

+420 777 193 568 andrea.romanska@goodcall.eu

What is it all about?

  • Decision-making responsibility
  • Taking ownership of support customer
  • Dealing with a wide variety of enquiries from customers from call start to closure, escalating when necessary
  • Responding with empathy to customers, dealing with their needs, and acknowledging their operational pressures and deadlines
  • Guiding, advising and coaching both colleagues and customers on issue and problem resolution
  • Providing technical training (Shadowing) for newcomer

Who are you?

We require:
  • advanced Dutch
  • Interest in Technology
  • Experience with the technical troubleshooting

Why is this position attractive?

  • opportunities to grow (horizontally or vertically, it´s up to you)
  • technical trainings
  • language courses
  • Multisport Card
  • vouchers for a free time
  • life insurance, pension scheme
  • contribution to meals in the canteen
  • 5 weeks of vacations

Not your dream job?

Check out some more ideas on our Careers Page or download our app to see every job available HERE.

  • Work type: full-time
  • Salary: by agreement
  • Region: Brno
  • Required language: English (B2) and Danish (C1)
  • Suitable for graduates: no
  • Reference num.: A4381

Contact

Andrea Romanská

Andrea Romanská

+420 777 193 568 andrea.romanska@goodcall.eu
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