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Functional HR System Analyst

As part of the IT team, the Functional Systems Analyst role is to support the functional business goals and proposed technology solution for enhancing company growth while supporting our major ERP systems.

  • Work type: full-time
  • Salary: by agreement
  • Region: Prague
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A9216
Tereza Novotná

Tereza Novotná

736466821 tereza.novotna@goodcall.eu

What is it all about?

  • Main contact for the HR IT steering committee, responsible for application support for their functional areas for business systems.
  • Works in liaison with other functional and technical corporate teams to build consistent strategies and design best-in-class projects and initiatives.
  • Understands business goals & proposed technology solutions. Assesses the requirements of technology solutions including estimates of time, staffing & costs to implement & support.
  • May develop or contribute to the development of capital project requests to fund the implementation of technology solutions.
  • In collaboration with the business-related function, build the three years strategy plan and translate it in IT projects 3 years roadmap
  • Understand the market trends in the related area, best practices and competitors approach so to be
proactive advising our business partners with potential ways forward.
  • Carries out procedures for implementation & ongoing support. This includes keeping technologies current & supported; following and enforcing change control procedures, installation instructions, support request instructions, etc. while ensuring full compliance with pharmaceutical, Nuclear and personal information local and global regulations
  • Drives issues to root cause and prevents recurrences by taking appropriate corrective actions.
  • Helps the help desk, supporting users globally, answering application support questions and issues.
  • Working to delegate more and more to the helpdesk team.
  • Works with reporting tools (Insight, Anaplan, ...) to produce and refine customized reports as requested by users globally.
  • Works as liaison between users and corporate & outsourced support personnel, and coordinating support activity to drive issues to root cause and correct issues affecting users globally.
  • Maintains plans to ensure the continuity of critical business functions and minimize information loss in the event of a disaster for all sites globally.
  • Work will require frequent communications with business partners of all levels, including strategic discussions with VPs. Ability to travel up to 6 times a year, for one or two weeks, with generous advance notices.

Who are you?

  • Experienced IT professional, with 5 to 10 years acting as a business analyst, supporting the HR function,
running or oversighting related projects and participating in business strategy, in a medium size growing company.
  • Understanding pharma and/or Nuclear regulations and impacts on IT would be a plus.
  • Business Knowledge
  • Strong understanding of how supported technologies are used in the business operations, and consistently uses this knowledge effectively in daily support and handling unusual/critical
issues.
  • Communication skills
  • Strong verbal & written communication skills in English, other languages (French,
Dutch, Italian, Spanish, Czech) are optional
  • demonstrates effective listening skills
  • regularly handles
difficult customers or situations effectively requiring sensitivity and diplomacy
  • strong customer service
orientation and win-win negotiation skills.
– Works independently with only general direction; appropriately keeps management
informed of relevant issues.
  • Operational Support
  • Supports all business users at multiple finances, commercial, plants and logistics facilities globally.
  • Collaborative role with other virtual, geographically spread support teams.
  • Administration - Performs administrative functions as required. Uses ticket tracking mechanisms and follows all policies and procedures.

Why is this position attractive?

French pharmaceutical company takes care about your health – take your time and enjoy your lunch with provided meal vouchers. Do not worry when you have an accident, use a group accidental insurance. Expecting your package and need to stay at home? Take a home office, or, if you do not feel well, stay in bed. Use your 4000 CZK in cafeteria system as you wish. For a proper recovery, do not hesitate to use your 25 days of holiday.

Not your dream job?

Check out some more ideas on our Careers Page or download our app to see every job available HERE.

  • Work type: full-time
  • Salary: by agreement
  • Region: Prague
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A9216

Contact

Tereza Novotná

Tereza Novotná

736466821 tereza.novotna@goodcall.eu
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