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eCommerce Support Manager

Do you have IT support experience but you see yourself closer to people and leadership rather than 1s and 0s? We have a perfect opportunity in a stable international company for you then!

  • Work type: full-time
  • Salary: od 80 000 CZK/m
  • Region: Prague
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A5932
Tomáš Faust

Tomáš Faust

775 682 454 tomas.faust@goodcall.eu

What is it all about?

Our client, worldwide IT distributor, is looking for a skilled leader who would manage its international IT support team. Someone who can ensure that our client's web applications are constantly evolving and developing, based on internal requirements (from all branches around the world).

Main responsibilities consist of planning, directing and coordinating daily activities of the support team including both internal and external IT specialists. Not only to ensure that problems are dealt with as quick as possible but also that they are solved permanently and will not appear again in a matter of few days.

All these activities of course require close cooperation throughout the company. Only that can ensure continuous improvement in the fields of performance, stability, maintainability and compability.

Who are you?

For a position with such responsibility, there are obviously some necessary skills required.

At first, background from IT support or development field is an absolute must have - you are not going to use these skills directly but they are absolutely necessary in order to be able to communicate and prioritize given tasks and goals. Knowledge or experience with ITIL is considered as a big plus.

Secondly, we are looking for a true leader - someone who is going to effectively manage and motivate large international team consisting of both internal and external employees. Simply someone empathetic, proactive, with great communication skills (at least in English) and ability to influence others.

And last but not least, we are looking for someone possitive with "can-do" attitude. Someone not simply giving up and always looking forward. Someone who will become a valuable part of the whole company and will contribute to quality of our client's web applications.

Why is this position attractive?

And what makes this position more attratctive than other IT lead opportunities?

We could talk about quite a motivating salary, benefit package or a very real possibility of career growth within the company. But the main motivating factor is the opportunity to leave a significant footprint in web pressence of one of the most succesful companies in the world and contribute to development of systems that generate multibillion € revenue.

So what do you think? Are you ready for a next career step?

Not your dream job?

Check out some more ideas on our Careers Page or download our app to see every job available HERE.

  • Work type: full-time
  • Salary: od 80 000 CZK/m
  • Region: Prague
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A5932

Contact

Tomáš Faust

Tomáš Faust

775 682 454 tomas.faust@goodcall.eu
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