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IT Helpdesk

We are looking for an IT Helpdesk with good knowledge of English, willing to work in fast changing investment banking industry!

  • Work type: full-time
  • Salary: by agreement
  • Region: Prague
  • Required language: English (B2)
  • Suitable for graduates: no
  • Reference num.: A8787
Iveta Humayová

Iveta Humayová

728 503 992 iveta.humayova@goodcall.eu

What is it all about?

  • Ensure the reliability of IT services and increase satisfaction of internal users
  • Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business
applications, VPN connections, etc.) to end users
  • Creating a detailed technical documentation and standard operational procedures
  • Monitoring and solving problems with IT infrastructure relating to routine operational issues
including failures
  • Working with internal clients in branch offices – communication in English via phone and email
  • Dealing with complex cases and cooperation with the team leader
  • Monitoring and maintenance of backup solutions (tape library, disaster recovery)

Who are you?

  • Secondary education in technical area or equivalent work experience
  • 0 - 2 years of work experience in similar position
  • Good knowledge of Microsoft desktop products
  • Good knowledge of PC’s architecture and peripherals
  • Advantage (knowledge or experience with):
  • MS Windows Server administration
  • Linux administration
  • VoIP
  • Firewalls
  • TCP/IP, ISO/OSI and network protocols
  • Good level of Czech/Slovak and English language

Why is this position attractive?

  • 5 weeks of vacation
  • 5 sick days
  • Pension insurance
  • In-office cafeteria
  • Offices in the center of Prague - Palladium offices in Náměstí republiky

Not your dream job?

Check out some more ideas on our Careers Page or download our app to see every job available HERE.

  • Work type: full-time
  • Salary: by agreement
  • Region: Prague
  • Required language: English (B2)
  • Suitable for graduates: no
  • Reference num.: A8787

Contact

Iveta Humayová

Iveta Humayová

728 503 992 iveta.humayova@goodcall.eu
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