STORYOUS, a member of the international fintech group Teya, provides cutting-edge POS systems and innovative payment solutions for local businesses in the gastronomy sector in the Czech Republic and Slovakia. As the company continued to grow, there was a need to expand the customer support team in Prague. The initial goal was to hire four new team members, but the scope later grew to six. The company turned to us to deliver a fast and high-quality recruitment process – from initial outreach to final selection.

At the beginning of the project, we worked closely with the client to align on expectations and define specific requirements for the new team members. An experienced recruiter from our team managed the entire hiring process and led the project from start to finish.

The recruiter stood out in both active sourcing and careful candidate assessment. Every candidate went through a detailed prescreening and interview to ensure they not only met the role requirements but also fit well with Storyous' company culture. With regular updates and professional feedback provided to both the client and candidates, the entire process ran smoothly and efficiently. Our RPO consultant also handled the full candidate pipeline in Storyous’ ATS and across job portals.

Initially, the client relied solely on job portals for advertising. To boost visibility and attract a wider range of talent, we expanded the job advertising to social media platforms. This significantly increased reach and brought in a strong pool of qualified candidates. 

We maintained regular communication with the client’s hiring managers and made sure the recruitment process was seamless. Even when the number of hires increased from the original four to six, we were able to maintain both the quality and speed of delivery.

Within one month, we reached out to 279 candidates and invited 99 of them to a prescreening interview. All six roles were successfully filled with top candidates who quickly integrated into the team and helped the client navigate a period of rapid growth.