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Account Manager

  • Prague
  • By agreement
  • Full time
  • Czech (C2) and English (C1)

We are looking for an Account Manager for our client!

You will work closely with clients, suppliers and internal contacts to deliver services to our global customers professionally, to specification and on time.

I'm interested

What is it about?

• Driving success of projects - receiving proper briefings, planning, organizing internal resources, checking quality of all deliverables, creating project cost estimates, controlling profitability of projects, ultimate responsibility for the client business within AD’s remit.

• Supervision of Account Operations – overseeing team’s scope of work and execution of all client deliverables, supervising of the projects, reviewing and monitoring activity and manpower utilization and ensuring high quality of the team’s output.

• Business Development - identifying business opportunities to further establish long-term client partnerships with a broader integrated service offering and winning new projects. Being involved in negotiating important deals and building agreements with clients and suppliers.

• Helping HH Global clients strategically plan – understanding their strategic position, making choices for the future and managing strategy in action.

• Financial control and project evaluation – establish and communicate budgets and work back schedules for each project, work within established operating budgets, analyse job revenue, cost and profitability by job and/or project, overseeing profitability of multiple projects and providing timely income forecasts and updates as deemed necessary.

• Client Satisfaction - developing and keeping excellent relationships with all client contacts.

• Communication - acting as a trusted communications integrator across teams, keeping client and our teams informed all the time and providing answers to any questions regarding the projects you are responsible for.


Who are we looking for?

• 4+ years of experience in Client Service, Project Management and Retail Fixtures or similar industry

• Managerial experience (leading project team members) is beneficial.

• Active listening, providing feedback, be accountable and transparent and earning credibility by role modelling – leading by examples. Ability to quickly become a trusted and respected member of the team. Aspiration to leadership skills.

• Strong project management skills: outstanding organizational and planning skills (ability to juggle multiple projects), great attention to detail and follow-through, ability to multi-task and consistently meet deadlines.

• Negotiation skills – ability to use a range of approaches and strategies to build a stronger negotiation base and form long-term relationships.

• Savvy in identifying potential challenges for the business and comfort taking the lead in solving them.

• Self-motivated, confident, able to motivate all team members to a high performance and excellent quality

• Entrepreneurial minded with natural drive for development and self-improvement

• Convincing presenter with excellent communication skills for both personal and written interaction with clients

• Open, honest and direct

• Flexible, dedicated, and passionate for the job

• Organized, efficient, and goal oriented

• Perfectionist with a high level of attention to detail

• Empathetic and social person for daily interaction with many people

• Ability to multi-task many things at once without losing focus and control

• Advanced level of MS Word, Excel, PowerPoint

• ERP experience necessary

• Fluent English

• Another language (relevant for client’s needs) is an advantage


Why is this position attractive?

  • Cafeteria Benefit System
    English language lessons
  • Sports activities (circle training, yoga, small fitness available every day)
  • Free massages every month
  • And of course, common things like Laptop (Apple or Lenovo), mobile (iPhone)
  • Internal and external training, bonuses
  • Flexible start/end of working hours
  • Sick days
  • Last but not least: the offices are and will be DOG FRIENDLY!

Does that sound interesting?

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