Od nové pracovní pozice
vás dělí jen pár kroků
Order Fulfillment Specialist (German speaker)
- Prague
- By agreement
- Full time
- English (B2) and German (C1)
We are looking for who wants to fulfill their career in an exciting role for our client focused on consumer electronics!
What is it about?
- Process sales orders accurately and on time (SAP registration, pricing checks, goods allocation, backorder management)
- Manage deliveries with 3PLs (delivery updates, scheduling with warehouse/carriers, delivery follow-up, shipment/export documentation)
- Register and manage complaints, follow up on solutions, and provide feedback to customers
- Participate in cross-functional projects
- Conduct sales data analysis, pricing reviews, and updates on stock availability
- Monitor sales plan performance
- Collaborate with Sales, Credit Controllers, Demand Planners, and W&D teams
Who are we looking for?
- Fluency in English and German
- Minimum secondary school education with the graduation exam
- 1–3 years of experience in order fulfilment/order management/customer service with hands-on order handling, truck booking, and customer communication
- Good knowledge of MS Office, especially Excel (Pivot tables, V-LOOKUP)
- Experience working with ERP systems
- Analytical, detail-oriented, proactive approach
- Ability to follow processes and guidelines
- Problem-solving mindset
- Strong communication skills and customer understanding
- Emotionally mature, reliable, and a team player
- Ability to work under pressure with tight deadlines
- Ability to recognize and promote automated solutions
Why is this position attractive?
- Fixed-term employment contract for 1 year, with a possibility of extension
- Salary combined with a quarterly bonus scheme
- Additional time off: 26 days of holidays + 4 sick days per year
- Hybrid work model: 3 days in the office & 2 days of home office per week
- Opportunity to work from abroad – up to 1 month per year
- Flexible working hours - you can start working anytime between 7:00 and 9:00.
- Public transport allowance
- Multisport card
- Meal vouchers fully compensated by the company
- Employee discounts for company products
- Company laptop + mobile phone with unlimited data
- Regular teambuilding activities and company events
- Friendly, international atmosphere and space for future growth
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