HX, known for delivering premium expedition cruise experiences worldwide, was establishing a new office in Prague. This expansion meant hiring more than 100 people across multiple departments including IT, sales and business support. Many of the roles required fluency in German, French or Norwegian, which added complexity to the hiring. HX turned to GoodCall to support the recruitment and drive the expansion forward.

GoodCall assembled a core team of five specialists: one project lead, three recruiters and one sourcer. As the hiring needs evolved, numerous temporary experts with strong German language proficiency and IT recruitment expertise were brought in. Together, they provided complete recruitment support, ensuring smooth delivery across sourcing, interviews, offers and onboarding.

From the beginning, the GoodCall team helped bring more structure and clarity to a busy and fast-moving hiring process. Our consultants streamlined decision-making by limiting the number of people involved in candidate evaluations. We also set up clear steps for visa checks, onboarding and contract handling.

In addition, our experts provided market-driven insights to help HX set more realistic salary expectations, especially for hard-to-fill IT and multilingual roles.

The project covered broad and diverse talent landscapes, with 30 roles filled in IT, 37 in sales and 35 in business operations. Among them were developers, Service Desk leads, Salesforce professionals, German and French-speaking travel consultants, finance specialists and payroll accountants.

Our RPO consultants relied on innovative sourcing strategies and up-to-date recruitment technology, including artificial intelligence. This allowed us to find high-quality candidates efficiently and respond quickly to changing hiring needs.

We also supported HX’s managers by helping them develop key recruitment skills, such as reviewing CVs, organizing efficient interviews and handling offer negotiations.